Terms of service
Terms of Use
Welcome to the K28 online store. By accessing our site and using our services, you agree to the terms outlined below. We invite you to read them carefully before placing an order.
Company Overview                                             Â
The website www.k28.fr is operated by K28, a micro-enterprise registered in Paris under registration number 933 880 593 R.C.S. Paris, with headquarters located at Avenue de la gare, Escalquens, 31750, Toulouse, France.
Acceptance of Terms                                             Â
By placing an order or browsing our site, you unreservedly accept these terms of service. If you disagree with these terms, please do not use our site.       Â
Products and Services                                           Â
The products offered are hairbrushes. We reserve the right to modify or remove products or services at any time without prior notice. Product descriptions are provided with care; however, K28 cannot be held responsible for errors or omissions in these descriptions.
Pricing and Payment                                              Â
All prices displayed on our site are in euros and include VAT (if applicable). Delivery fees are extra and are clearly indicated at the time of order. Payment can be made by credit card through secure payment providers. Your order will only be processed after payment confirmation.
Order                                                       Â
When you place an order on our site, you will receive a confirmation email. This confirmation does not constitute a final acceptance of the order. K28 reserves the right to cancel or refuse an order for legitimate reasons (e.g., payment issues, incorrect address).Â
Delivery                                                      Â
We deliver in France and other countries (as specified when ordering). Delivery times are provided as estimates and may vary depending on your location and our carriers' constraints. In case of delay or delivery issue, you can contact us at info@k28.fr.
Right of Withdrawal and Returns                                  Â
According to legal provisions, you have a 14-day period from the receipt of your order to exercise your right of withdrawal, without the need to provide reasons or incur penalties. Products must be returned in their original condition and complete (packaging, accessories, etc.). Return shipping costs are at your expense, except in cases of error on our part.
Warranties and Liability                                          Â
K28 is committed to providing products that comply with current French legislation and are of satisfactory quality. In the event of a defect, we commit to replacing or refunding the affected products. K28 shall not be held liable for any indirect damages resulting from the use of the site or products purchased on it.
Personal Data Â
We collect certain personal data when you place orders or browse the site. This data is processed in accordance with our [Privacy Policy].
Intellectual PropertyÂ
All elements on our site (texts, images, logos, etc.) are the exclusive property of K28. Any reproduction, use, or distribution without authorization is strictly prohibited.
Governing Law and Jurisdiction
These terms are governed by French law. In case of a dispute, an amicable solution will be sought before any legal action. If no agreement is reached, the dispute will be submitted to the competent courts of Toulouse.Â
Modification of Terms of ServiceÂ
K28 reserves the right to modify these terms of service at any time. The new terms will take effect as soon as they are published on the site.
Contact Information
K28
Avenue de la gare
Escalquens, 31750, Toulouse
Email: info@k28.fr
Phone: +33 5 61 21 13 69
These Terms of Service cover all key aspects of using your online store and can be customized as your business evolves.